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Customer Help

If you can't find what you're looking for in the answers below, please get in contact with us directly!
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FAQ

Puppies

Do Puppies Grow in Size?

Yes, all puppies do grow. We give estimates on their fully matured size based on current weight chart.

Can puppies travel overseas?

Yes. Once the required measurements are met, all puppies can travel to set destinations.

Shipping, Returns & Exchanges

We use major airlines for the travel

How long does shipping take?

It depends on each puppy, but on average it takes 4-6 weeks before the flight can be arranged.

Can I cancel my order?

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time as we are dealing with a live animal.

Do you accept returns or exchanges?

No. Since it's a live animal, we cannot accept returns or exchanges.